Help Guide

Help Guide

Welcome to our Help Guide!
Here you’ll find quick answers and simple instructions to make your shopping experience smooth and stress-free.

1. Ordering Your Gift Box

How to place an order:

  • Browse our collection and choose your gift box.

  • Select your preferred items or variations.

  • Add a handwritten note if you like.

  • Proceed to checkout and complete your order.

Can I customize my box?
Yes! You can personalize your message, choose items, and pick your packaging style while ordering.

2. Handwritten Notes

Each note is written by hand using premium stationery.
Just add your message at checkout — we’ll take care of the rest.

3. Digital Journals

How to access your digital journal:
Once your order is confirmed, you’ll receive an email with a secure download link.
Click the link to instantly download and start using your journal.

4. Shipping & Delivery

  • Orders are processed quickly and shipped through trusted delivery partners.

  • You’ll receive a tracking number once your order is dispatched.

  • Delivery times may vary depending on your location.

5. Returns & Support

If you have any issues with your order or need extra help, contact us anytime.
We're here to make sure you have a smooth, happy experience.

6. Still Need Help?

Reach out to our support team via email or the contact form on our website — we’re always ready to assist you.